Privacy Policy


The Privacy Statement is an integral part of the Business Terms of KOD NAS d.o.o. and refers to the privacy of personal data collected and used on and under what conditions and to whom we disclose them. Your information is kept in mind and you can always access, change or completely remove them.

We collect, process and keep information in order to make sure that your site experience is most enjoyable, and that data security is at the highest level. We did this by using the up-to-date encryption methods and selecting the partners that have experience and reputation behind them.

For the purpose of complete transparency and maximum security when using our site, we ask our buyers to carefully read this statement. If you agree with this statement, an electronic certificate implies that you understand our Terms of Business and give us the privilege of collecting, processing and sharing the information in accordance with this Statement and the legal provisions.

KOD NAS d.o.o privacy statement can be modified at any time by posting on and these changes will take effect on the site itself. For the same reason, we ask our customers to periodically review the site's potential changes to the Terms of Business as they will not be explicitly informed about the changes.

By registering at we ask for some information from you. We use the required data to provide you with a quality service as well as for the needs of market research and solving complaints and disputes.
Additional information may be requested in case of reservation of goods or ordering service where we need the data of the reservation holder or the customer of the service.

KOD NAS d.o.o. will share customer’s personal information when needed. These situations are following:

Goods distribution services with which KOD NAS d.o.o. is in the contracted relationship where the conditions for the protection of personal data have been fulfilled within legal framework.
In case of a complaint or a customer reclamation, it is necessary to conduct a review or a reclamation of a product purchased by the buyer at KOD NAS d.o.o.

Credit card and debit card payment at the e-commerce of KOD NAS d.o.o.
In the case of information sharing on card payments, the card payment provider is obliged to keep the data in accordance with the legal framework and store it in accordance with the PCI DSS certificate in order to satisfy the highest level of protection, storage and data processing.
In accordance with the distribution services of partners with whom KOD NAS d.o.o. is in the contractual relationship have the right to ask the customer for his identity card at the time of delivery of the shipment. In the event that the buyer does not possess a personal identity card or other appropriate identification document, and it is not possible to establish the identity of the person, the delivery person has the right to refuse delivery of the shipment.

To ensure the quality of our site, we use various modern technologies and tools. One of these tools and technologies are cookies, HotJar and Google Analytics. Cookies represent a set of information that is stored on a personal computer at the time of browsing the website. The purpose of the cookie is to store information about some of your settings and behavior on the internet. In addition to simple information, cookies can also store a large number of personal information such as the name and the e-mail address, but you also need to give consent to store it. If you have not, cookies will not be able to access files and data. Although storage operations and cookies are not visible to you, it is possible to delete or set automatic cookie accepting or rejecting through Internet browser settings. There are two types of cookies, which are temporary and persistent cookies. Temporary cookies are stored on your computer and are automatically deleted when you close your web browser. Persistent (permanent) cookies remain stored in your web browser even after closing but usually have an expiration date. Information is stored most frequently to facilitate access to registered users, resulting in users being able to remember or not to be re-registered.

In order to provide better service and understanding of customer needs, we use Google Analytics and HotJar tools to track user interactions. Although Google and HotJar record a great deal of information like geographic and demographic indicators, your data is protected and there is no way of personally identifying the user. There is IP address information, however it is protected, and information about IP addresses is not shared outside Google and HotJar.

Cookies that are used on this web site:

    • Cookies with name of PHPSESSID contain only reference to the session stored in the web browser. No data is stored in the user’s web browser and this cookie can be used only at the current website.
    • First party cookies – this website
    • Session cookie
  • cc_cookie_accept
    • Cookie is used for storing user settings – by accepting all the cookies on this website. This cookie knows only your last cookie settings and does not reflect the current cookie state in your browser.
    • First party cookies – this website
    • Session / Persistent cookie (if you don’t accept all the cookies that it is a Session cookies, otherwise it is a Persistent cookie with a duration of 1 year)
  • cc_cookie_decline
    • A cookie that is used to remember user settings - accepting only the necessary cookies on this web site. This cookie only knows your last cookie settings and does not reflect the current state of the cookie in your browser.
    • First Party Cookies - This Web Site
    • First-party cookies – this website
    • Session / Persistent cookie (if you don’t accept all the cookies that it is a Session cookies, otherwise it is a Persistent cookie with a duration of 1 year)
  • wordpress_test_cookie, wordpress_logged_in, wp-settings-1, wp-settings-time-1, wpe-auth
    • These cookies are set by WordPress CMS. They are essential for the proper functioning of the website.
  • _cfduid (1 year)
    • Cookie that is used by CloudFlare service to identify reliable website traffic. It does not match any user in the web application nor it stores personal information for identification.
  • _ga (2 years), _gid (1 day), _gat (1 minute), AMP_TOKEN (30 seconds – 1 year), _gac (3 months), __utma (2 years), __utmb (30 minutes), __utmc (session), __utmt (10 minutes), __utmz (6 months)
    • This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). We use the integration mode that anonymizes your IP address. Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is uploaded and stored on a Google server in the United States. Google uses this information to evaluate your use of the site by providing activity reports for the website operators. Google may transfer this information to third parties, if required by law, or if third parties process data on behalf of Google. Google will not associate your IP address with any other data Google owns. See the Google Privacy Policy at the following link: Google has developed a browser plug-in to prevent access to your Google Analytics JavaScript data (ga.js, analytics.js, dc.js). You can download it here:
    • First-party cookies – this website
    • Persistent cookies
  • yith_wcwl_products
    • Cookie is used to store customer’s wishlist.
    • First-party cookies – this website
    • Persistent cookies.
  • __ncuid (1 year)
    • Persistent (permanent) cookies
    • This website uses DoubleClick, a Google Inc. ad serving company ("Google"). DoubleClick uses cookies to adapt ads for your browsing interests. The information generated by the cookie about your use of our websites (including your IP address) is transferred to the server and stored. This information is used to speculate your interests to serve you targeted advertising. See the DoubleClick Privacy Policy on the following link:
    • On the following link, you can turn off collecting of your data for personally targeted online advertising
    • DSID, IDE
    • This web site: __ncuid (1 godina)
    • Trajni kolačići

By giving a consent and subscribing to our newsletter list you are giving us the permission to contact you for marketing and informational purposes that may include sending SMS, e-mail, letters or phone calls. We will ensure that the information we send is in accordance with your interests and generally useful information for you as our loyal customer. If you do not want us to contact you any more, just unsubscribe by clicking on the "Unsubscribe" link.

It is important to know that at any time, in whole or in part, free of charge and without any explanation, you may withdraw your consent to processing your personal information and marketing activities directed towards you. You can submit your right to access, correction, forgetting, limitation, objection and information by post to Radoslava Cimermana 58d, 10020 Zagreb or via e-mail at [email protected].

In the event of a violation of the privacy of the data or the violation of the integrity of the data within our or the base of one of our contracted partners, we will inform the competent authorities and all relevant persons within 72 hours of the violation.

In case you want to find out more about what information we store and in what ways, or anything related to the protection of personal data, please feel free to contact us at [email protected].